Skill Gap Risks – SharePoint Site Administrators

The Minnesota SharePoint User Group (@MNSPUG) met last week to talk about governance of SharePoint Site Provisioning. Brian Caauwe did a wonderful job covering the material. Presentation slides and recording can be found HERE.

During the call, those of us participating remotely via Skype for Business (that’s not going to last too much longer… enter Teams…) had an interesting conversation via the chat regarding site administrators, governance and policies surrounding training, skills, and communication for them.

Question: What examples of risks to the organization have you seen when #SharePoint site admins are NOT kept up to date with skills and platform capabilities?

Respond in comments here or by tagging @idubbs in Twitter. 

Some organizations do a good job with initial ramping up of skills: “Do this training before getting a site”. Fewer, however, follow up after a site has been handed over – with refresher information, policy changes, platform changes, etc.

In an on-premises environment, the platform might stay fairly consistent over time – with updated training made available alongside platform updates.

In a SharePoint Online / O365 environment things are changing at a much faster rate (by Microsoft) and without waiting for updates to internal training materials or schedules.

From a governance perspective, it’s critical to keep your users – especially those managing permissions – up to date – at the very least, to make sure your content is managed appropriately. I’d love to hear from SharePoint users about risks you’ve seen or are concerned about regarding on going site management and how admin training and education impacts risks to security, or your organization. 

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